AI built around your business

Make your business work smarter.

MCLSS creates, deploys and maintains practical artificial intelligence technology—from conversational voice assistants to smarter customer service, support and training systems.

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Custom-designed AI • Flexible deployment • Built for real workflows
MCLSS
✦   Conversational AI
◉   Voice Technology
↗   Workflow Automation
Technology with a purpose

AI that helps people do their best work

We help organizations find useful ways to apply AI, then configure solutions around their data, customers and day-to-day processes.

Introducing Wizbot

Wizbot is a conversational AI assistant concept designed to help organizations respond to questions, guide users through processes and make information easier to access.

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Designed for your organization

✓   Configured around your knowledge
✓   Flexible cloud or local deployment options
✓   Support from concept through rollout

Plan, implement and refine an AI solution for your workflow.

What we can help with

Practical AI solutions for everyday challenges

Bring information, conversations and processes together with AI tools tailored to the job that needs to get done.

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Customer Service

Organize incoming requests, identify topics and help route customer incidents to the right team.

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AI Help Desk

Give employees a convenient way to find answers and access approved internal support information.

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Conversational Support

Build voice or text assistants that answer common questions and guide people through next steps.

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Applications & Forms

Explore conversational ways to collect information for applications, forms, surveys and intake workflows.

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Training & Knowledge

Make procedures, company knowledge and specialized know-how easier for teams to access.

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Custom Automation

Identify repetitive tasks and design AI-assisted workflows that fit your existing operation.

Featured technology

Meet Wizbot, ColdCaller and SuperSpeaker

From conversational assistants to voice tools, MCLSS explores ways to make human-computer interactions more natural and useful.

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WizbotConversational AI assistants tailored to your organization.
SuperSpeakerVoice technology for speaking phrases and communicating clearly.
ColdCallerPhone agents help you get on the phone with your call lists.
Business knowledgeMake useful information accessible through guided interaction.
Where AI can help

Solutions across industries

AI is most useful when it is designed for the context, vocabulary and processes of the people using it.

Coffee and ResaurantsCoffee and Restaurants
Software and TechSoftware Companies
Lenders and Loan OfficersLenders & Loan Officers
ManufacturingManufacturing
Database AdministrationDatabase Administration
Factory AutomationFactory Automation
Real EstateReal Estate
Training and EducationTraining & Education
A straightforward approach

From idea to working solution

Start with a real business need, choose the right use case and develop a solution that can evolve with your organization.

01

Understand the need

Discuss your users, existing processes, information sources and the outcome you want to improve.

02

Design the solution

Choose an approach for the conversation, workflow, knowledge and deployment requirements.

03

Deploy and refine

Put the solution to work, learn from real usage and adjust it as your needs change.

Let's talk

What could AI do for your business?

Tell us about the challenge you want to solve and let's explore the possibilities.

Call 408-621-2819 ↗